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What may have once been a simple fender bender has “turned into a major claim,” he said.

On one particular trip late last month he drove through a red light into a fender bender.

Then, when I departed said strip mall and made a left-hand turn across four lanes of traffic, I hit another car—it was worse than a fender bender, but no one was hurt.

“A fender bender in the past didn’t have all the sensors and cameras.”

Waymo provides customers with a list of frequently asked questions after they enroll with the service that provides basic information about their ride, but the company declined to answer specifics about what a passenger should do if they’re involved in a fender bender while riding in one of Waymo’s autonomous vehicles.