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ombudsman
[ om-buhdz-muhn, -man, -boodz-, awm-, om-boodz-muhn, -man, awm- ]
noun
- a government official who hears and investigates complaints by private citizens against other officials or government agencies.
- a person who investigates and attempts to resolve complaints and problems, as between employees and an employer or between students and a university.
ombudsman
/ ˈɒʊə /
noun
- a commissioner who acts as independent referee between individual citizens and their government or its administration
- (in Britain) an official, without power of sanction or mechanism of appeal, who investigates complaints of maladministration by members of the public against national or local government or its servants Formal namesCommissioner for Local AdministrationHealth Service CommissionerParliamentary Commissioner See also Financial Ombudsman
ombudsman
- An official appointed by a government or other organization to investigate complaints against people in authority. This position is designed to give those with less power — the “little people” — a voice in the operation of large organizations.
Gender Note
51Թ History and Origins
Origin of ombudsman1
51Թ History and Origins
Origin of ombudsman1
Example Sentences
In extreme cases, the ombudsman can ask councils to compensate people whose complaints are upheld - and data shared with the BBC shows a marked rise in those payouts.
Repeated failures in how CTs, X-rays and other medical scans are being interpreted are leading to avoidable patient deaths and delays in diagnosing cancer, England's health ombudsman has warned.
He said "the ombudsman's report has been scathing", claiming that there had been "an attempted coverup, notes went missing and falsified, we are fuming".
Amy Richardson, a partner in the planning law team at Ashtons Legal, says residents' only possible form of redress could be a "token gesture" of compensation, for which an ombudsman could lobby on their behalf.
The ombudsman also said the authority's complaint handling caused "avoidable distress and time and trouble".
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